Privacy Policy

TechByte Privacy Policy

Effective Date: September 15, 2024

At TechByte, we respect and are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and share that information, and the steps we take to ensure your information is handled properly. By accessing or using our website (the “Site”), you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two main types of information when you use our Site: Personal Information and Non-Personal Information.

a. Personal Information

Personal Information refers to data that can identify you as an individual, either alone or when combined with other information. This includes:

• Contact Information: such as your name, email address, phone number, and mailing address.

• Account Information: when you subscribe to our newsletter or contact us through forms, you may provide a username, password, and other login credentials.

• Transactional Information: if applicable (though not in this case), information regarding your purchases, such as billing addresses or payment details (for future reference in case the site expands).

• Communication Information: records of your communications with us, including customer support inquiries or feedback.

b. Non-Personal Information

Non-Personal Information is data that cannot identify you directly. This may include:

• Browser Information: such as your IP address, browser type, and operating system.

• Usage Data: information about your interactions with our Site, including pages viewed, time spent on the Site, clicks, and actions taken.

• Cookies: small data files stored on your device that allow us to improve your experience and analyze website traffic (see Section 5 on Cookies).

2. How We Use Your Information

We may use your information in the following ways:

a. To Provide and Maintain the Site

We use both Personal and Non-Personal Information to operate and maintain the functionality of our Site, ensuring it is easy to navigate and serves your needs.

b. To Communicate with You

We use your contact details to:

• Send newsletters, promotional emails, and updates about new products, features, or promotions.

• Respond to your inquiries, customer service requests, and other communications.

• Notify you about changes to our services or policies.

c. To Improve Our Services

We analyze Non-Personal Information, such as user behavior and website traffic, to:

• Enhance the Site’s layout, design, and functionality.

• Develop new features, products, or services.

• Monitor and troubleshoot potential technical issues.

d. For Legal and Security Purposes

We may use your information to:

• Enforce our Terms of Service and other legal agreements.

• Protect the rights, property, and safety of TechByte, our users, and the public.

• Comply with any legal obligations or government requests.

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information with third parties for their marketing purposes. However, we may share your information with trusted third parties for specific purposes:

a. Service Providers

We may share your information with third-party service providers who perform functions on our behalf, such as:

• Hosting and maintaining the website.

• Managing email newsletters and customer communications.

• Analyzing data and website traffic.

These providers only have access to the information necessary to perform their services and are bound by confidentiality agreements to protect your data.

b. Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations or court orders.

• Prevent fraud, investigate wrongdoing, or address security threats.

• Protect the rights, property, and safety of TechByte, its users, or the public.

c. Business Transfers

If TechByte is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any changes in ownership or control of your Personal Information.

4. How We Protect Your Information

We take the security of your Personal Information seriously and implement various safeguards to protect it from unauthorized access, use, or disclosure. Some of the measures we use include:

• Encryption: Sensitive data such as passwords are encrypted using industry-standard technologies.

• Access Controls: Access to your Personal Information is restricted to authorized personnel who need it to perform their job functions.

• Regular Audits: We regularly review and update our security practices to ensure the integrity of our systems.

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small data files placed on your device that help us recognize you when you return to our Site. They allow us to provide a more personalized experience and improve the functionality of the website.

b. Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly (e.g., remembering your preferences).

• Analytics Cookies: These cookies help us understand how visitors interact with the Site by collecting information about page views, traffic, and other metrics (e.g., Google Analytics).

• Functional Cookies: Used to remember choices you make, such as your language preferences.

c. Managing Cookies

You can adjust your browser settings to block cookies or notify you when cookies are being used. However, please note that blocking cookies may impact your experience on the Site, as some features may not function properly.

6. Your Rights and Choices

You have certain rights regarding your Personal Information:

a. Access and Correction

You may request access to the Personal Information we hold about you and ask that we correct or update any inaccurate information.

b. Deletion

You have the right to request that we delete your Personal Information, subject to certain exceptions (such as legal obligations requiring us to retain certain information).

c. Opt-Out of Marketing Communications

You may unsubscribe from our promotional emails and newsletters at any time by clicking the “unsubscribe” link in the emails or contacting us directly. Please note that even if you opt out, we may still send you important communications related to your use of the Site (e.g., service announcements or legal updates).

7. Third-Party Links

Our Site may contain links to third-party websites, plug-ins, or services. If you click on these links, you may be directed to third-party websites that operate under different privacy practices. TechByte is not responsible for the content or privacy practices of such third-party sites. We encourage you to review their privacy policies before providing them with any information.

8. International Data Transfers

If you are accessing our Site from outside the United States, please note that your information may be transferred to, stored, or processed in the United States, where our servers and central operations are based. By using our Site, you consent to the transfer of your information to countries that may not have the same data protection laws as your home country.

9. Children’s Privacy

TechByte does not knowingly collect Personal Information from children under the age of 13 without the consent of a parent or guardian. If you believe that we have collected information from a child under 13 without proper consent, please contact us immediately, and we will take steps to delete the information.

10. Changes to This Privacy Policy

TechByte reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our Site and updating the “Effective Date” at the top. It is your responsibility to review this policy periodically for any updates. Your continued use of the Site after any changes to this policy constitutes your acceptance of those changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your Personal Information, please contact us at:

• Email: support@techbyte.com

• Address: 12 Street B, Los Angeles, CA 90001